E-Commerce Specialist - Hotel Industry (Tangerang, Banten)

Are you a digital-savvy professional with a passion for driving online growth in the hospitality sector? Our client, a dynamic organization in Tangerang, Banten, is seeking an E-Commerce Specialist to spearhead their hotel’s digital transformation. This is a unique opportunity to work with a leading hotel chain that is revolutionizing the way guests book and experience their stay. In this role, you will be responsible for developing and implementing e-commerce strategies that drive online bookings, enhance guest experience, and maximize revenue. You will work closely with cross-functional teams to ensure seamless integration of digital tools and platforms.

As an E-Commerce Specialist, you will be part of a team that is dedicated to delivering exceptional guest experiences through innovative digital solutions. You will have the chance to work in a vibrant city with a growing digital economy, and contribute to the success of a hotel that is setting new standards in the industry. This is an exciting time to join our client’s team and make a significant impact on their digital growth.

If you are a passionate and creative professional with a strong background in e-commerce and a desire to make a difference in the hospitality sector, we want to hear from you. Join us in Tangerang, Banten, and be part of a team that is shaping the future of hotel bookings.

📋 Tanggung Jawab Pekerjaan

• Develop and implement e-commerce strategies to drive online bookings and enhance guest experience.
• Manage and optimize the hotel’s online booking platform, ensuring seamless functionality and user-friendly experience.
• Conduct market research and analyze data to identify trends and opportunities for growth.
• Collaborate with cross-functional teams to integrate digital tools and platforms for maximum efficiency.
• Create and manage digital marketing campaigns to promote the hotel and attract guests.
• Monitor and report on key performance indicators (KPIs) to measure the success of e-commerce initiatives.
• Stay updated with the latest trends and technologies in the e-commerce and hospitality sectors.
• Provide training and support to staff on the use of digital tools and platforms.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.
• Minimum of 3 years of experience in e-commerce, digital marketing, or a related field in the hospitality industry.
• Proven track record of developing and implementing successful e-commerce strategies.
• Strong knowledge of e-commerce platforms such as Booking.com, Agoda, and Expedia.
• Familiarity with digital marketing tools such as Google Analytics, Google Ads, and Meta Ads.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work well in a fast-paced, dynamic environment.

🛠️ Keahlian

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