IT Delivery Manager

Are you a seasoned IT professional with a passion for driving digital transformation and delivering cutting-edge technology solutions? Metropolitan Bank and Trust Company is seeking a dynamic IT Delivery Manager to lead our technology initiatives in Bali. This is an exciting opportunity to join a leading financial institution and make a significant impact on our digital strategy. As the IT Delivery Manager, you will be responsible for overseeing the delivery of IT projects, ensuring they are completed on time, within budget, and to the highest quality standards. You will work closely with stakeholders across the bank to align technology solutions with business objectives and drive innovation in our digital ecosystem. In this role, you will have the chance to work in a vibrant and dynamic environment, collaborating with a talented team of IT professionals to shape the future of banking in Bali.

Metropolitan Bank and Trust Company is a trusted name in the financial services industry, known for its commitment to excellence and customer satisfaction. With a strong presence in Bali, we are at the forefront of delivering innovative banking solutions to our customers. As the IT Delivery Manager, you will play a crucial role in helping us achieve our vision of becoming the preferred banking partner in the region. You will have the opportunity to work with the latest tools and technologies, including JIRA, Confluence, and ServiceNow, to streamline our IT operations and enhance our service delivery capabilities. Join us and be part of a team that is dedicated to driving success and delivering exceptional value to our customers.

📋 Tanggung Jawab Pekerjaan

• Oversee the planning, execution, and delivery of IT projects, ensuring they are completed on time, within budget, and to the highest quality standards.
• Lead a team of IT professionals, providing guidance and support to ensure the successful delivery of projects.
• Collaborate with stakeholders across the bank to align technology solutions with business objectives and drive innovation in our digital ecosystem.
• Monitor project progress, identify risks, and implement mitigation strategies to ensure project success.
• Leverage tools such as JIRA, Confluence, and ServiceNow to streamline IT operations and enhance service delivery capabilities.
• Stay up-to-date with industry trends and emerging technologies to drive continuous improvement in our IT processes.
• Ensure compliance with regulatory requirements and internal policies to maintain the security and integrity of our systems.
• Provide regular reports and updates to senior management on project status, risks, and opportunities for improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 8 years of experience in IT project management, with a proven track record of delivering successful projects.
• Certifications such as PMP, PRINCE2, or ITIL are a plus.
• Strong knowledge of ITIL framework and best practices for IT service management.
• Excellent leadership and communication skills, with the ability to influence and collaborate with stakeholders at all levels.
• Proficient in using project management tools such as JIRA, Confluence, and ServiceNow.
• Experience working in a banking or financial services environment is a plus.
• Fluency in English is required, with Indonesian language skills a plus.

🛠️ Keahlian

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