Front Desk Receptionist (Low Traffic) - Sanur Kauh, Bali

Join PT Indo Property Hub, Bali’s fastest-growing technology company, and become the welcoming face of our innovative team in Sanur Kauh! As our Front Desk Receptionist, you’ll play a pivotal role in ensuring seamless daily operations while delivering exceptional guest experiences. In this low-traffic role, you’ll have the opportunity to build strong relationships with guests and staff alike, while contributing to the overall success of our growing property.

Every day, you’ll greet guests with a warm smile, manage check-ins and check-outs, and handle a variety of guest inquiries and requests. You’ll also be responsible for maintaining the front desk area, ensuring it’s always clean, organized, and inviting. With your excellent communication skills and attention to detail, you’ll help create a welcoming environment that reflects the unique spirit of Bali.

At PT Indo Property Hub, we’re committed to fostering a collaborative and inclusive workplace where everyone can thrive. As our Front Desk Receptionist, you’ll join a dynamic team of professionals who are passionate about delivering exceptional service and creating memorable experiences for our guests. With opportunities for growth and development, you’ll have the chance to take your career to new heights while making a meaningful impact in the vibrant city of Denpasar Selatan.

📋 Tanggung Jawab Pekerjaan

• Greet guests with a warm smile and provide exceptional customer service.
• Handle check-ins and check-outs, including managing guest reservations and room assignments.
• Process payments and issue receipts for guest transactions.
• Answer guest inquiries and provide information about local attractions, dining, and other services.
• Maintain the front desk area, ensuring it’s clean, organized, and inviting.
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth daily operations.
• Monitor and report any security or safety concerns to the appropriate authorities.
• Assist with event planning and coordination, including managing guest registrations and providing event information.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a front desk or receptionist role, preferably in a hotel, resort, or similar property.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and staff.
• Strong attention to detail and the ability to work in a fast-paced, multi-tasking environment.
• Proficiency in English, both written and spoken.
• Basic knowledge of hotel management software, such as PMS (Property Management System) and POS (Point of Sale) systems.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Valid driver's license and reliable transportation.
• Passion for creating memorable guest experiences and a commitment to delivering exceptional service.

🛠️ Keahlian

Lowongan Terkait